Privacy Policy

Effective Date: 25 May 2023

This Privacy Policy explains how Home Hunters Group (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals (“you” or “users”) who visit and use our website www.homehuntersgroup.com.au (“the Website”). We are committed to protecting your privacy and ensuring the security of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

1.1. Types of Personal Information: We may collect the following types of personal information from you:

– Contact information (such as name, email address, phone number, and postal address).

– Account information (such as username and password).

– Demographic information (such as age, gender, and location).

– Payment information (such as credit card details) when necessary for completing transactions.

– Usage information (such as IP address, device information, and browsing activity) collected through cookies and similar technologies.

– Any other information you voluntarily provide to us.

1.2. Collection Methods: We may collect personal information through various means, including when you:

– Visit or browse the Website.

– Register an account on the Website.

– Submit forms or provide information through the Website.

– Communicate with us via email, phone, or other channels.

– Participate in surveys, promotions, or contests.

– Make purchases or engage in transactions on the Website.

– Interact with our social media accounts.

1.3. Children’s Information: Our Website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.

2. Use of Personal Information

2.1. We may use your personal information for the following purposes:

– Providing and personalizing our services and improving your experience on the Website.

– Processing and fulfilling your orders, purchases, and requests.

– Communicating with you, responding to your inquiries, and providing customer support.

– Sending you important notices, updates, and promotional materials.

– Conducting research and analysis to improve our products, services, and marketing strategies.

– Enforcing our terms of service and protecting our rights and the rights of others.

– Complying with legal obligations and assisting law enforcement agencies as required.

2.2. We will not use your personal information for purposes unrelated to the above without your consent, unless required or authorized by law.

3. Disclosure of Personal Information

3.1. We may disclose your personal information to third parties in the following circumstances:

– Service Providers: We may engage trusted third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, and analytics providers. These service providers are bound by confidentiality obligations and are only permitted to use personal information to the extent necessary to perform their services.

– Legal Requirements: We may disclose personal information if required to do so by law or in response to valid legal requests or orders from governmental authorities.

– Business Transfers: In the event of a merger, acquisition, or sale of our business assets, personal information may be transferred to the acquiring entity or third party involved.

– Consent: We may disclose personal information to other third parties with your consent or at your direction.

3.2. We will take reasonable steps to ensure that any third parties to whom we disclose personal information handle it in accordance with applicable privacy laws.

4. Cookies and Tracking Technologies

4.1. Our Website may use cookies, web beacons, and similar technologies to collect usage information and improve your browsing experience. These technologies may collect information such as your IP address, browser type, device information, and browsing activity. They are used to remember your preferences, analyze trends, track your interactions with the Website, and personalize content and advertisements.

4.2. You can choose to disable cookies through your browser settings. However, please note that disabling cookies may impact certain functionalities of the Website.

5. Data Security

5.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards.

5.2. While we strive to protect your personal information, please be aware that no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your data.

6. Your Rights and Choices

6.1. You have certain rights regarding your personal information, subject to legal limitations. These rights may include:

– The right to access and obtain a copy of your personal information held by us.

– The right to request correction of any inaccurate or incomplete personal information.

– The right to withdraw your consent, where applicable.

– The right to request the deletion of your personal information.

– The right to object to the processing of your personal information.

– The right to request the restriction of processing of your personal information.

– The right to lodge a complaint with a supervisory authority.

6.2. To exercise your rights or make inquiries regarding your personal information, please contact us using the information provided in Section 9.

7. Third-Party Links

7.1. Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of such third-party websites before providing any personal information.

8. Updates to this Privacy Policy

8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be effective immediately upon posting the revised Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically.

9. Contact Us

9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: hello@homehuntersgroup.com.au

We will endeavor to respond to your inquiries in a timely manner.

Last Updated: 25 May 2023

By using our Website, you signify your acceptance of this Privacy Policy.